Reply within the day
We confirm receipt of your enquiry and ask any clarifying questions by phone or email.
Talk to a Novablox specialist
Drop us a note about your roof and we will get back to you with a recommended next step. Most enquiries get a reply within the same business day.
After you submit
What happens next
Site visit scheduled
A surveyor agrees a visit window with you — usually within 72 hours in the Klang Valley.
Photographed report
Within 48 hours of the visit you receive a photographed condition report and a recommendation.
Written quote
If you would like us to do the work, you will receive an itemised written quote with timing and warranty terms.